GRANTS FAQs


Before you begin your application with us, here are helpful answers to some of our most frequently asked questions.


GETTING STARTED

What are the grant award amounts?
  1. Annual grants are awarded in any amount up to $100,000 at the discretion of the Board of Directors.
  2. Multi-year grants are awarded in any amount up to $200,000 at the discretion of the Board of Directors.*

*Note: Organizations applying for multi-year grants must have been an established  non-profit, tax-exempt, charitable organization which is exempt under Section 501(c) (3) of the Internal Revenue Code or  governmental entity such as the State of North Carolina and its agencies, municipal corporations, and political subdivisions of the State for a minimum of three (3) years in Mecklenburg County and have a strong sustainability case for support.

Can I apply for more than one grant and/or fund at a time?

Yes. The online grants manager allows you to start multiple applications to the funds for which you want your proposal to be considered.

Can I email, fax, mail or hand deliver my proposal?

Our grant programs are now only available online. Please contact dsmith@meckabc.com if you have questions.

What internet browsers work optimally with the online application system?

For the best user experience when accessing our Online Grants Manager, we suggest using one of the following browsers: Google Chrome 14 or higher, Firefox 9 or higher, or Safari 4 or higher. We highly discourage use of Internet Explorer or Microsoft Edge at this time as you may encounter some technical issues.

Where are the grant applications?

After you have logged into our online grants manager, click the "Apply" link on the left. This will take you to the list of grant opportunities currently accepting applications.

If you are not able to find the application you are looking for here, its deadline may have already passed, or it might not have opened yet. Our grant applications are available online starting March 1st, at 9:00 a.m. and ending March 31st at 11:59 p.m.

THE APPLICATION

I received the following message when I attempted to apply: “Duplicate Tax ID”.

The Tax ID number you have entered is already registered in the system. Please do not create a duplicate account. Please contact Danielle Smith by email: dsmith@meckabc.com or 704-731-5822 to receive your log on credentials.

Do I have to complete my application all at once?

No. At the bottom of the application is a “Save as Draft” button. We recommend you save your application often and before logging out. You can log in at a later time to continue working on your application. It is recommended that you cut and paste your application answers after each question into a Word document to save as backup.

Is there a spell check feature?

No. We strongly suggest that you cut and paste into a Microsoft Word document.

Why are there character limits to the application questions?

Concise answers are very important. There are limits on the amount of text you can submit. You will see a character counter displayed below the entry field. This will actively tell you how many characters you have entered and will let you know when you are approaching the limit. You will not be able to save a draft of your application if you exceed the character limit. You are not required to reach the character limit!

Will the Mecklenburg County ABC Board follow-up with me if my proposal needs clarification?

For fairness to all applicants in the application process, once the application process begins on March 1st, 2017 we are unable to address your grant specific questions and we suggest that you ask someone to review your application before submission – do they understand the project/request?

Applicants are not required but may attend a free pre-grant workshop with the purpose of clarifying the requirements of Section 18B-805 (h) of the North Carolina General Statutes, providing an overview of the online application process, and to discuss the overall grant process and reporting requirements.

The workshop will be held Friday, March 10, 2017, from 1:00 p.m. until 2:30 p.m. at the Mecklenburg County ABC Board Headquarters Building located at 3333 North Tryon Street, Charlotte, NC 28206.

Due to limited seating, the maximum number of attendees that may register is two (2) per organization. To register, email Danielle Smith dsmith@meckabc.com your organization’s name, all attendee names, phone and email contacts. 

What time do I need to submit my application by?

All applications must be submitted by 11:59pm (EST) on March 31, 2017, the day of the deadline. You will not be able to submit your application or be considered for an award after that.

Will you hold a workshop to answer questions?

Once the application process begins on March 1st, 2017 we are unable to address your grant specific questions and we suggest that you ask someone to review your application before submission – do they understand the project/request?

Applicants are not required but may attend a free pre-grant workshop with the purpose of clarifying the requirements of Section 18B-805 (h) of the North Carolina General Statutes, providing an overview of the online application process, and to discuss the overall grant process and reporting requirements.

The workshop will be held  Friday, March 10, 2017, from 1:00 p.m. until 2:30 p.m at the Mecklenburg County ABC Board Headquarters Building located at 3333 North Tryon Street, Charlotte, NC 28206.

Due to limited seating, the maximum number of attendees that may register is two (2) per organization. To register, email Danielle Smith dsmith@meckabc.com your organization’s name, all attendee names, phone and email contacts.

ATTACHMENTS

What file formats will be accepted for attachments?

We prefer that you attach files in a PDF format (.pdf). We will also accept files in Microsoft Word (.doc or .docx) or Excel (.xls or .xlsx). Unacceptable formats include files with "exe", "com", "vbs", and "bat" extensions.

How should I name my files?

Give each file a name that identifies your organization and the type of required document it represents. For example, a file representing your budget for the previous fiscal year could be named “OrgName-budget FY2018”. Do not use any symbols except for a period or a dash, as symbols can interfere with the upload process.

What is the maximum allowable file upload size?

The maximum size for all attachments varies. The file size limit is noted next to the Browse button and the system will not accept files greater than this limit. Some users have trouble with appropriate settings on a scanner and end up with larger file sizes. Using the Fax to File tool, can dramatically reduce the file size.

If your attachment is larger than the allotted space, please contact Danielle Smith for assistance at dsmith@meckabc.com or 704-731-5822. 

I do not have the required attachments in electronic file form. Can I make other arrangements to get the them to you?

No. The online system will not allow you to submit your application unless you attach the required materials. If you do not have the documents electronically, you can scan the information into a PDF file. If you do not have a scanner at your organization, you can scan your documents at a copy shop or a public library.

You can also use the ‘Fax to File’ option located under ‘Tools’ section to the left of your application. Follow the instructions.

How do I use the Fax to File tool?

Using the fax tool is simple:

To start, click the Fax to File link on the left-hand side of the screen.

Then click the Request a Fax # button and you will be presented with a toll-free fax number. You have this number for 20 minutes.

Fax your document to the number provided. Send a separate fax for each document and do not include a cover sheet. All faxed documents will be automatically converted to a PDF. You have 20 minutes to fax your documents before the number expires.

After you have faxed each separate document click the Finished Faxing button to see your list of files.

Download your converted documents to your computer and save them.

Upload the documents to the appropriate questions on the online form.

How do I upload files to the application?

For application questions that request an uploaded attachment, click the Browse button and then choose the desired document from your computer. The file name of the uploaded file will be indicated under the Browse button. Then save your application (button at the bottom of page). Pay attention to your file names - remove extra periods or replace them with a dash or underscore character.

You may only upload one document per question.

How do I delete a file that I've uploaded to the application?

There are two ways to remove an uploaded file from an application:

Once the file has been uploaded a delete button will appear below the file name. Clicking Delete will remove the file.

To replace the file a new file can be uploaded in its place. Simply upload the correct form to the question and the old uploaded form will be erased.

Can I upload more than one file in one upload field?

Applicants can only upload a single document in response to an upload question. If an applicant has more than one file they need to upload, they need to combine the files either electronically or via scanning. There are two methods applicants can use:

If the files to be uploaded are in a format that is editable (such as Word or Excel), the applicant may take multiple Word documents or Excel sheets and combine them into one file.

If the files are not easily edited (PDF or physical copies), they may be combined by utilizing the Fax-to-File tool. For example, sending two resumes in a fax would result in one PDF file containing both resumes.

Why am I having trouble uploading files?

Double check that there are no symbols in the file name, the file type and size are OK, then try one or more of these suggestions:

Sometimes the problem can be a corrupt file. Try saving a new, renamed version of the document.

Remove extra periods or replace them with a dash or underscore character. Files that exceed the maximum file size limit will cause an error, Compress the files or use Fax to File to create a smaller file.

Try saving your file as a different type. For instance, if you tried to upload a (.pdf) file, try uploading the original Word or Excel version of this document. If it is a Word (.doc or .docx) or Excel (.xls or .xlsx) document, try saving it as a (.pdf) file and then uploading this version. If you scanned a document to create a (.jpg) file, try saving it in a (.pdf) format instead.

Use a different computer to do the upload

How do I print my application for my records?

If you would like a paper copy of your application for your own records, login to the application portal and choose the Application Packet link. This will create a PDF of your application. You can print or save this document. You will always have access to your application by logging back into the application portal, even after you submit it.

TROUBLESHOOTING

HELP! Why did I lose my edits?!

There are a few common reasons why this can happen:

If you stay on one page for an extended period of time without saving, your account may “time out” without warning.

A weak internet connection may momentarily disconnect your computer while you are working on the application.

As a safeguard, we recommend that you:

Save your application often

Cut and paste your application answers after each question into a Word document to save as backup.

To restore your edits, try:

Re-loading your internet page, as sometimes the browser will cache an older version of your page.

Logging out, wait a few minutes, and then log back in and re-open your application.

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